Any person who requires assistance in understanding any aspect of this document should contact Bulk SMS Route Billing Department on
Bulk SMS Route trying hard to maintain efficient and effective operational systems and from time to time may revise certain policies and procedures in an effort to enhance these systems with a view to improving product and service delivery and customer satisfaction.
This document applies to Bulk SMS Route and its Clients only.
Change In Details -The Client will need to inform Bulk SMS Route of any changes to their information; this includes ( Addresses, phone numbers, contact names, email addresses, and change of business ownership.
Notices & Communication– Notices and invoices are sent by Bulk SMS Route via email Bulk SMS Route will not be held in charges if the Client didn’t receive any communication that was made via email address that has not been updated.
Payments – All payments are required to be completed 3 days from the date of the invoice. Payments can be submitted via:
- Bank Payment to BULK SMS ROUTES Bank Account.
Payment Failure – If a payment is overdue, Bulk SMS Route reserves the right to suspend the Client’s service until full payment has been made.
Service Cancellation – If any of our user wish to cancel their service with Bulk SMS Route, the service will continue until the end of the period of which the client has paid to Bulk SMS Route. Please note that no refund will be made for the remaining period.
Changes in the Policy – This policy is subject to change without prior notice. Kindly make sure to always check the current billing policies.
Refund & Order Cancellation
Client can cancel any order within 3 days of the Dated Invoice by submitting a proper document of order cancellation. Bulk SMS Route billing department will verify the request and process the refund within 15 working days.